GoMoorhead.com Troubleshooting

How it Works
GoMoorhead.com utilizes wireless technology to send the high-speed Internet connection to your home or business.

Learn more about how this great service works!


	BASIC SERVICE 1.0 Mbps Download and upload Perfect for home use!



	DELUXE SERVICE 2.0 Mbps Download and upload Perfect for small business!



	LIMITED USE (24 hours) 1.0 Mbps Download and upload Perfect for business travelers!

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GoMoorhead.com Support: Troubleshooting and FAQs

Troubleshooting:

Frequently Asked Questions:

EMAIL: How do I access my GoMoorhead.com e-mail?
EMAIL: Can I access my GoMoorhead.com e-mail while out of town?
EMAIL: How do I set up Outlook or Outlook Express to receive my GoMoorhead.com e-mail?
EMAIL: What is the POP3 (incoming mail server) and SMTP (outgoing mail server) for GoMoorhead.com?
What is GoMoorhead.com?
How fast is the GoMoorhead.com Internet service?
How much does GoMoorhead.com Internet service cost?
What are the minimum requirements necessary for computers to access GoMoorhead.com?
Does GoMoorhead.com offer help desk support for its customers?
What equipment do I need at home to connect through GoMoorhead.com?
Will I have "always on" or 24/7 connectivity to the GoMoorhead.com system, or will I have to log on every time I use it?
How do I set up and access my GoMoorhead.com e-mail?
What is the POP3 (incoming mail server) and SMTP (outgoing mail server) for GoMoorhead.com?
How do I remove my "proxy settings" from my computer?
I’m not using a GoMoorhead.com bridge (CPE) and I need to locate my MAC address. How can I find it?
Does the GoMoorhead.com network employ any security measures to protect data, personal information, etc.?
How do I configure my PC connection to the GoMoorhead.com network?
I’m planning to subscribe to GoMoorhead.com as a residential customer, and I have three computers in my home. Can I connect to your system through one account, or would I have to purchase three separate accounts?
I have a PC and a PDA (personal data assistant) or a smartphone offering a Wi-Fi connection, and I am planning on becoming a GoMoorhead.com customer. Will I be able to use my PDA or phone within the coverage area? And also, would I need to acquire two different accounts in order to use both?
I don’t live in the coverage area, but I frequently do business in Moorhead. Is there a limited-use plan or daily premium I can pay to use the GoMoorhead.com network?
Does GoMoorhead.com offer Internet services in surrounding areas like Dilworth, Oakport, and beyond?
I’d like to subscribe to GoMoorhead.com Internet, but I don’t want to give up my current e-mail address or my dial-up capabilities. Is there a way to keep both options without paying full price?

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